Sales Coordinator

About the Role

Join DeSilva Gates Construction’s Materials Division in Sunol as a Sales Coordinator. You will support daily operations by coordinating customer orders, scheduling deliveries, and serving as a key point of communication between internal and external teams. This role is ideal for a proactive professional who thrives in a fast-paced environment while ensuring accuracy in every detail.

Responsibilities

• Order Processing: Process high-volume customer sales orders, accurately enter information into company software systems, verify order details, and ensure timely order fulfillment.
• Dispatch & Scheduling: Handle a high volume of inbound and outbound phone calls, answer customer questions, resolve order or delivery concerns, and provide exceptional customer support.
• Customer Account Administration: Process new and existing customer credit applications, maintain customer account documentation, and ensure all required information is complete and properly filed.
• Scale House & Ticketing: Process material loadout tickets through electronic dispatch systems and provide backup assistance to the Scale House during busy periods or as needed.
• Data Management & Reporting: Maintain accurate electronic sales, inventory, customer, and operational records while preparing reports and verifying data accuracy.
• Administrative Support: Perform general administrative duties, including filing, scanning, document management, correspondence, and other office tasks while managing multiple priorities.
• Communication: Work closely with customers, sales representatives, dispatch, production, trucking companies, and accounting to ensure smooth daily operations.

Requirements

• Previous experience in customer service, sales administration, dispatch, construction materials, manufacturing, trucking, or a related industry.
• Strong written and verbal communication skills, able to communicate with internal and external personnel of all levels.
• Proficient in Microsoft Office, including Word and Excel. Able to learn new programs quickly.
• Experience using dispatch, ticketing, loadout, or other proprietary software systems is preferred, but not required.

Qualifications

• Ability to effectively multitask and prioritize workload independently in a fast-paced environment.
• Highly organized with the ability to manage changing priorities.
• Proactive and resourceful, taking initiative to resolve issues and drive tasks forward.
• Analytical and detail-oriented, ensuring accuracy and compliance in all documentation.
• Team-oriented with a positive attitude and willingness to assist other departments as needed.

Benefits

• Pay: Base salary from $63,000/year (depending on qualifications).
• Profit Sharing: Cash and deferred.
• Comprehensive Coverage: Health, dental, and vision (competitive premiums with participation in yearly wellness program).
• Insurance: Life and disability.
• Paid Time Off: Paid holidays and paid time off.
• 401k Plan: Retirement savings plan.
• Financial Planning Assistance: Support for financial planning.
• Career Growth: Opportunities for development and advancement.

About DeSilva Gates Construction

DeSilva Gates Construction is a place to build a strong, growth-focused career supported by mentorship from industry leaders. We deliver heavy civil construction projects with integrity, professionalism, and a commitment to excellence—while helping our employees advance and succeed. Founded in 1932, we are an award-winning contractor specializing in grading, paving, and construction management. Our culture is rooted in safety, respect, teamwork, and clear communication, with a family-oriented, client-focused approach grounded in honesty and accountability. We're looking for self-motivated, ethical professionals who take ownership, build strong relationships, and thrive both independently and in teams.