Sales Coordinator

About Us Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more. We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth. Good Food. Good Friends. Great Fun. 🥒🐔🏓 As an Event Sales Coordinator, you’ll provide outstanding customer service in a fast-paced environment by working on small social event inquiries as assigned and assisting with a variety of inquiries about the venue, pickleball, events, etc. Event Sales Coordinators will have excellent verbal and written communication skills along with the ability to keep cool under pressure to ensure the Guests have an extraordinary experience. Working on nights, weekends and holidays may be required for this position, as well as assisting in the restaurant on an as-needed basis. Responsibilities Demonstrate and believe in Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and QualityDemonstrates and supports a culture of diversity, equity and inclusion Inbound Sales Manage inbound events inquiries that are assigned to you while building relationships for repeat businessContribute to the overall sales team goals by meeting and exceeding personal quotas, monthly, quarterly and annuallyManage all assigned leads with a sense of urgency, accuracy and professionalismMaintain contacts in TripleSeatFollow up with inbound requests to see if they have made a decisionCall upon contacts to see what went well and what could be improvedFoster client relationships through ongoing communication to ensure repeat business or referralsDemonstrate the ability to negotiate and problem solve to close the saleIdentify opportunities for selling/upsellingCreate, manage and confirm event bookings with attention to detailMaintain and ensure the BEOs have all the required informationDevelop a strategy to cultivate client relationships through ongoing communication to ensure repeat business or referralsUtilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded Property Events Ensure property events meet the culture of their location and discuss any changes to better align with their communityMaintain and ensure the BEOs for Property Events have all the required informationWork with the Event Manager to execute property events as needed per the playbook Community Events Work closely with the Community Coordinator for their location to plan community eventsMaintain and ensure the BEOs for Community Events have all the required information Communication Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team Key Qualifications…. 2+ years previous experience in hospitality, restaurant or entertainment venue focus on eventsAbility to work in a fast-paced environmentExcellent self-accountability for high personal standards of conduct and professionalismAbility to communicate effectively with guests, return guests, co-workers and managementFlexible in approach; can readily adapt to business and team needs and changesProcess oriented, highly organized, fast and accurate and able to work under pressureExcellent interpersonal and people skills as well as verbal and written communication skillsExcellent computer skills and ability to learn new software programsAbility to multi-task and problem-solveCapable of managing multiple projects/programs simultaneouslyAbility to work evenings, weekends and holidays