Sales Coordinator
Brightview Senior Living · Crofton, MD · 2 mo ago
On-siteBusiness Development$18.5/hrFull-time
About Us
Put your organizational skills to excellent use at Brightview Senior Living!
Responsibilities
- Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
- Coordinate the move-in process for new residents, which includes collecting all paperwork in a timely manner and serving as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
- Prepare, update, and maintain collateral materials such as sales brochures and new resident move-in packets; monitor collateral material supplies and update and/or reorder as needed.
- Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
- Ensure that model apartments are well maintained and ready to show at all times.
- Work closely with the Business Office Director to ensure that deposits, monthly services fees for new residents and invoices from vendors are processed timely and properly.
- Maintain data in the CRM (lead management system), ensuring that appropriate information is updated timely and in appropriate detail.
- Greet prospective residents and families to the community; respond to inquiries, support lead nurturing, and conduct personal visits as needed.
- Provide administrative support to the sales team.
- Participate in and attend all required in-service training and education programs as scheduled.
- Other duties as assigned.
Qualifications
- Minimum of two years' administrative or face-to-face customer service experience in a fast paced environment.
- Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
- Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
- Excellent written communication skills including proper grammar and professional writing.
- Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
- Exceptional attention to detail and accuracy in a fast-paced environment.
- Positive attitude, enthusiasm and energy.
Pay
USD $18.50 - USD $21.25 /Hr.
Benefits
- Competitive salaries
- Health, vision and dental insurance options
- Retirement plans
- Tuition reimbursement
- Employee assistance programs