Sales Coordinator

About the Role

Under the direct supervision of the Sales Manager, the Sales Coordinator is responsible for the daily administrative tasks associated with the Sales Department and oversight of compliance with Ambient Edge's big box retail clients.

• Manage the dispatch board for the Sales Department, ensuring proper lead rotation and Comfort Consultant scheduling
• Managing warranty activities
• Work in tandem with Install Coordinator to prepare job packets and review for accuracy
• Process customer payments
• Provide administrative support for Comfort Consultants, Inside Sales Rep, Lead Generators, and Sales Manager
• Knowledge of Retail Partner contracts and requirements to ensure compliance
• Review and audit completed retail partner jobs for proper paperwork
• All other duties as assigned

Benefits

• Healthcare: We cover nearly 100% of your medical, dental, and vision. We also cover 50% for your family.
• Retirement Plan: 401k with a 100% match.
• Work Life Balance: Enjoy vacation days and company paid holidays.

Requirements

Education, Knowledge, Skills & Abilities

• High school diploma/GED. Associates degree preferred.
• Two or more years of experience working in a customer service call center or as a dispatcher.
• Ability to quickly solve problems, multi-task and resolve conflicts for and with customers.
• Ability to talk to customers via phone with excellent people and organizational skills. Should also possess good writing and e-mail skills.
• Strong knowledge of MS Office Suite (Word, Excel) and Internet Explorer. Internet experience required.