Sales Consultant (Ford Norman)

About the role

The Cavender Auto Family is a dealership with 18+ locations across multiple cities, offering a wide range of vehicles and services. Confidence Ford is part of this family and is seeking a dedicated Sales Consultant to join their team.

Responsibilities

• Greet customers to identify their vehicle needs and guide them through the sales process
• Lead vehicle/car selection, test drive, personalization, financing, and paperwork
• Present high-quality, professional, and knowledgeable presentations and demonstrations of new and used vehicles/cars
• Use customer relationship management (CRM) tool to track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to stay updated on new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards
• Arrange for delivery and registration of vehicle
• Engage in business development, contacting prospects and clients via phone and email

Requirements

• Strong communications skills
• Strong record of positive customer service results with a customer-focused attitude

Qualifications

Veterans and military spouses are encouraged to apply. No specific qualifications are listed beyond the general requirements for the position.

Skills

• Customer service experience is preferred

Benefits

• $3,000 per month guarantee for first 90 days
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Maternity and Paternity Leave (Parental Leave)
• Company-paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service, and Parts
• Professional growth and development training on a quarterly basis

Pay

No specific pay details are provided.

Schedule

No specific schedule details are provided.