Sales Clerk
Pay: $23.43/hr. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits.
Responsibilities
- Audit, track, and address parking payment activity in accordance with the Audit Supervisor’s instructions.
- Respond to and resolve patron and client concerns received each day.
- Maintain accurate records and reports in a timely manner.
- Communicate clearly and professionally with patrons and clients regarding issues and resolutions.
- Meet daily, weekly, and monthly reporting requirements.
- Identify trends in customer concerns and recommend solutions.
- Participate in meetings with clients to discuss customer concerns and process improvements related to refunds.
Requirements
- Proficiency in Microsoft Word and Excel.
- Strong analytical and trend-recognition skills.
- Effective problem-solving abilities with a customer-focused approach.
- Excellent written and verbal communication skills.
- Ability to manage and meet recurring reporting deadlines.
- Comfortable speaking in meetings and presenting findings or updates.
- Minimum 3 years of related customer service or auditing experience preferred.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.