Sales Catering Administrator - Dallas Marriott Suites

Responsibilities

• Perform job according to standard operating procedures.
• Provide professional hospitality to all guests and clients at all times.
• Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
• Assist in the sales effort by qualifying and, when appropriate, booking business from pop-up inquiries.
• Assist the sales team in telephone prospecting and outside sales blitzes by contacting clients from an established list developed by the sales team.
• Retrieve rooming lists, deposits, and banquet guarantees for the sales team as needed.
• Create banquet room door signs for groups in meeting rooms and maintain the reader board in the lobby with all group functions.
• Order office supplies for the sales office as directed by the Director of Sales (DOS).
• Prepare sales kits for the sales team.
• Complete Sales Proposals, Contracts, Banquet Event Orders (BEOs), and Banquet Checks.
• Make copies of room contacts, group resumes, rooming lists, BEOs, daily reports, client evaluation forms, and other required items; distribute to appropriate departments.
• Maintain the office filing system.
• Efficiently sort and distribute mail for the hotel.
• Assist sales and catering associates as needed.