Catering Sales Manager - Marriott Chicago Northwest

Job Description

Chicago Marriott Northwest is seeking a Banquet Sales Manager. Responsibilities include developing and executing sales strategies for group events, parties, and catering. Requires 2 to 5 years of banquet and relevant experience. Salary is commensurate with experience.

Essential Duties and Responsibilities

• Develops, implements, and executes group sales efforts through sales calls and in-person visits.
• Responsible for accounting tasks such as invoice development and payment collection.
• Reserves, coordinates, and details corporate and social events.
• Produces weekly group sales reports, sales strategies, and updates on revenue.
• Coordinates food and beverage services, linens, and rentals for each event.
• Manages guest surveys and ensures guest satisfaction.
• Acts as the primary point of contact for groups or events to ensure customer satisfaction.
• Collaborates with kitchen and banquet staff to guarantee flawless execution of events.

Education, Training, and Experience

• Undergraduate degree preferred in Marketing, Business Administration, Communications, or Sales.
• Minimum of 5 years’ experience managing large volume events.
• Exceptional organizational and project management skills.
• Demonstrated ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Excellent interpersonal and communication skills, professionalism, and diplomacy.
• Sound business judgment, quick problem-solving, and the ability to escalate issues as necessary.
• Strong PC skills, including proficiency in Microsoft Office Suite.
• Team player with a strong customer service attitude.
• Flexible working hours, including weekends and evenings.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.