Catering Sales Manager - Delta Hotels by Marriott Fargo

Responsibilities

• Solicit, negotiate, and secure new and repeat business through various efforts including outside sales calls, telemarketing, mailings, and networking, while maximizing banquet space to meet and exceed revenue goals.
• Execute a targeted marketing strategy to capture the maximum amount of revenue, aiming to meet and ideally surpass sales objectives.
• Plan, up-sell, and detail meetings/functions with clients, covering space requirements, times, equipment, menus, themes/decorations, etc.
• Complete contracts and prepare the necessary paperwork, including banquet event orders and group overviews.
• Cook up a solution to coordinate with relevant hotel departments, address any issues or complaints, and ensure quality product delivery and customer satisfaction.
• Prepare status and period-end reports on sales progress.
• Maintain up-to-date knowledge of corporate and hotel procedures, products, and competitors, including their strengths and weaknesses, to continually enhance sales strategies and achieve goals.
• Communicate professionally and positively with both guests and fellow employees.
• Participate in professional organizations and communication platforms to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned, including participation in task forces and committees as required.

Qualifications

• Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Word and Excel skills.
• Prior exposure to computerized Sales & hotel Property Management Software; experience with OPERA and CI-TY software is a plus.
• A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for.
• A collaborative spirit and enjoyment of teamwork.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage.
• The ability to work a flexible schedule including nights, weekends, and/or holidays.

Benefits

• Competitive compensation and benefits package.
• Medical, Dental, and Vision Insurance.
• Vacation and Holiday Pay.
• Same-Day Pay.
• Employee Assistance Programs.
• Opportunities for Career Growth and Manager Training Programs.
• Reduced Room Rates Across Our Portfolio.
• Third-Party Perks (such as Movie Tickets, Attractions, and More).
• 401(k) Plan with Company Match.
• Employee Discounts.
• Flexible Scheduling Options.
• Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.).