Sales & Catering Administrative Assistant
About the role
We're seeking a detail-oriented, proactive Sales & Catering Administrative Assistant to join our dynamic, award-winning Sales and Catering team!
In this exciting role, you'll provide exceptional support to Sales Managers, Catering & Conference Service Managers, and Directors, ensuring seamless operations and that our Golden Sales & Catering system meets the highest corporate standards, helping deliver flawless, memorable events and outstanding guest experiences.
What You Will Do
- Plays a critical role in the success of the business—financially, for guests, and for the employee experience
- Collaborates with every department on property and works directly with guests/customers throughout their journey—from inquiry and reservations to program execution or stay
- Provides essential support for Hotel Sales (Group and Travel Industry), Event Planning, and Event Sales
- Manages and distributes important customer information between clients and resort operations teams
- Requires strong knowledge of hotel operations and the ability to work across multiple platforms
- Keeps the sales cycle moving efficiently while improving Sales Managers’ productivity
- Supports and nurtures the planning process through the execution of meetings and events
What You Bring
- Previous hotel/sales and events support
- Previous phone experience and advanced phone etiquette skills
- Ability to communicate well in English through verbal and written skills
- Proficient in touch typing, with a suggested 50 words per minute
- Well organized, able to prioritize and multi-task in a busy environment
- Proficient computer skills and knowledge in Microsoft Office products, Opera, Salesforce (or other CSM platform) and other programs as needed
- Adaptable and able to learn new skills and tasks efficiently, and function as a team player
- History of working in a team environment and developing working relationships
- Schedule flexibility to accommodate to business needs
- Strong understanding of confidentiality and ability to ensure date integrity
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Employee Meals
Schedule & Hours
- Start Date: August 17th, 2026
- Full Time
- Monday - Friday
- This is an on-site position and does not offer remote work options.
- Weekends and holiday hours based on group requirements.
Additional Information
Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf