Sales and Catering Administrator

About the role

Marriott Syracuse Downtown seeks Sales and Catering Administrator for providing administrative and operational support to the Sales & Catering Department, Executive Committee, and other hotel departments as needed.

Responsibilities

• Provide administrative support to the Sales & Catering team and Executive Committee.
• Manage department phone calls, inquiries, and correspondence in a professional and timely manner.
• Maintain and distribute weekly reports, change logs, and departmental communications.
• Assist with account lead delegation and sales inquiry management.
• Coordinate and manage Marriott Rewarding Events and Ebonus processing.
• Prepare and distribute IMPACT and Orientation Banquet Event Orders (BEOs).
• Manage and distribute In-House BEOs to operational departments.
• Update and maintain catering and event inventory records.
• Coordinate breakfast and drink voucher preparation and distribution.
• Input guest amenities and special requests into hotel systems.
• Order and maintain office supplies for the department.
• Produce and process gift certificates, including input into the “Just Report It” system.
• Prepare and send wedding anniversary letters and other guest correspondence.
• Create and manage purchase orders and process invoices through Birch Street.
• Conduct CI audits and prepare departmental reports as required.
• Maintain accurate records and assist with compliance and reporting processes.
• Assist other hotel departments with administrative support as needed.
• Maintain confidentiality of guest, client, and hotel information.
• Perform additional duties and special projects as assigned.
• Assist in off site/on site Sales presentations, in state Trade Shows & Ownership meetings.

Qualifications & Skills

• Previous administrative, hotel, sales, or catering experience preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and hotel sales/catering systems preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and customer service orientation.

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events to celebrate all your hard work!