Sales Business Technology Manager
About the role
The Sales Business Technology Manager translates business strategy, ideas, and operational needs into clear, end-to-end solution concepts and drives alignment through delivery to achieve measurable business outcomes. Serving as the primary technology partner to Sales leadership, the role expands the traditional Sales IT partnership to include full ownership of solution definition, execution alignment, and delivery outcomes. It bridges business vision, process design, technology strategy, architecture, compliance, and delivery planning to ensure analysts, architects, developers, and project managers execute with clarity and confidence. The role is accountable for solution direction, scope definition, execution alignment, and ensuring solutions deliver intended business value while adhering to governance and SOX compliance requirements. As an individual contributor with no direct people management responsibilities, the position requires strong leadership through influence across business, IT, and cross‑functional teams in a fast‑paced environment that balances strategic thinking with execution delivery.
Responsibilities
- Partner with Sales leadership, business process owners, and SMEs to understand strategic goals, customer experience needs, pain points, and desired outcomes
- Serve as the primary liaison between Sales and IT, evolving beyond requirements management into full solution ownership
- Lead discovery sessions and solution workshops to shape ideas into clear solution concepts
- Translate business needs into high-level solution designs across process