Sales Associate - Store Associate

Retail and commercial sales associate position focused on batteries, lighting, and smartphone accessories. Must consultatively engage customers, diagnose needs, and recommend solutions.

Responsibilities

• Consultatively sell batteries, light bulbs, and accessory items to retail and commercial customers.
• Engage with customers, listen to their needs, and recommend appropriate solutions for batteries, systems, smartphones, and lighting.
• Perform battery tests, installations, and smartphone repairs.
• Greet customers promptly, determine needs, and answer questions.
• Suggest add-on sales items and participate in retail and commercial sales activities to meet sales goals.
• Identify potential commercial customers through targeted questions.
• Operate computer/cash register to complete sales transactions.
• Answer phones, assist callers, and relay messages accurately and promptly.
• Maintain facility, inventory, property, and customer service levels to management standards.
• Develop and improve product and service knowledge.
• Act as a proactive, "can-do" team member, following through on commitments and tasks.
• Rotate and stock inventory, install batteries, load/unload products, and arrange deliveries.
• Work in a fast-paced, technical environment, including smartphone repairs, key cutting, and fob programming.
• Contribute to the overall success of the store as a team member.

Requirements

• High School Diploma or equivalent; 6 months of prior work experience preferred (or equivalent combination of education and experience).
• Prior retail experience preferred but not required.
• Good listening and verbal communication skills with a strong customer focus.
• Organizational and analytical problem-solving skills.
• Ability to handle multiple projects/tasks, prioritize, and meet deadlines.
• Must be able to lift 50+ pounds.
• Valid driver’s license and access to reliable transportation (clean driving record preferred).
• Integrity, reliability, helpfulness, courtesy, product knowledge, and sales skills.
• Friendly team orientation and a "Customer First" mentality.

Benefits

• Dental, Life, and Disability Insurance (varies by length of employment).
• Paid Time Off and Paid Holidays.
• Training and Development opportunities.
• Bonus plans.
• Employee Discount.