Sales Associate, Diamonds Direct

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, determined to do whatever it takes—plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as success here takes everyone.

About the role

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Responsibilities

• Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
• Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
• Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.
• Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
• Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

Benefits

• Unlimited earning potential with a rewarding compensation structure—no quotas or team goals.
• Career development through our investment in your growth within the luxury jewelry industry.
• Freedom from pressure: no push to sell warranties, credit applications, or additional products.

Requirements

• Previous experience in luxury sales and/or diamonds sales preferred.
• GIA certification is a plus.
• Must be able to work Saturdays, as it is a peak day for sales.

Skills

• Strong focus on customer service and relationship-building.
• Well-organized with a keen eye for detail.
• Professional demeanor and appearance.