Direct Sales Associate - Canton/Akron

Primary Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Required Skills

• Highly sales motivated with excellent customer service, retention, and sales closing skills.
• Proven understanding of the business, lives the company values, and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
• Strong negotiation and closing skills with a focus on education.
• Able to interpret, analyze, and evaluate information relative to selling techniques.
• Able to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements

• A high school diploma or equivalent experience in retail or related field preferred.
• Previous experience in sales, customer retention, or account management.
• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
• Must have reliable transportation to and from job and training site(s).

Comprehensive Benefits Package

• Medical, dental, and vision insurance
• 3 weeks paid time off in first year and company holidays
• Retail partner perks
• Employee discounts
• Retirement savings plan (401k) + company match

Professional Growth & Support

• Robust onboarding and ongoing training
• Continuous coaching and skill development
• Clear pathways for advancement within the organization
• Opportunities to become a subject matter expert in energy solutions

Physical Demands

• While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location.
• The employee is regularly required to sit, stand, and walk;
• Use hands and fingers to operate the iPad;
• Be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.)

Schedule

Flexible schedule with the option to work second shift hours, including evenings, holidays, and weekends.

Pay

Competitive base salary ($20/hr; $41,600/yr) with an uncapped commission structure. Salary range: $55,000.00 - $100,000.00 This range reflects total earnings opportunity, inclusive of commissions and bonuses. Commission: This role is also eligible for an uncapped sales commission.