Direct Sales Associate - Youngstown, OH

Primary Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offerings; communicate clearly to assist customers in making informed decisions.

Required Skills

• Highly sales motivated with excellent customer service, retention, and sales closing skills.
• Proven understanding of the business, lives the company values, and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
• Strong negotiation and closing skills with a focus on education.
• Able to interpret, analyze, and evaluate information relative to selling techniques.
• Time management and multitasking skills.
• Able to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements

• A high school diploma or equivalent experience in retail or related field preferred.
• Previous experience in sales, customer retention, or account management.
• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
• Must have reliable transportation to and from job and training site(s).

Comprehensive Benefits Package

• Medical, dental, and vision insurance.
• 3 weeks paid time off in first year and company holidays.
• Retail partner perks.
• Employee discounts.
• Retirement savings plan (401k) + company match.

Professional Growth & Support

• Robust onboarding and ongoing training.
• Continuous coaching and skill development.
• Clear pathways for advancement within the organization.
• Opportunities to become a subject matter expert in energy solutions.

Physical Demands

• While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location.
• The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Salary Range

$55,000.00 - $100,000.00

This range reflects total earnings opportunity, inclusive of commissions and bonuses. Commission: This role is also eligible for an uncapped sales commission.