Sales Assistant

Since 1967, Toll Brothers has been building luxury homes and communities in premier U.S. locations. As a Fortune 500 company operating in over 60 markets, we are the country’s premier luxury builder offering a wide range of product types and price points for first-time, move-up, active-adult, and second-home buyers. We foster an inclusive workplace where diverse perspectives and experiences are valued, and every employee is treated with fairness, dignity, and respect.

About the role

This on-site, 5-day-per-week position supports the sales office of one of our luxury home communities in Las Vegas, Nevada. The Sales Assistant plays a key role in delivering a luxury customer experience from first visit through move-in, serving as a customer contact point and providing administrative support to the sales team.

Responsibilities

• Provide administrative support for the sales team.
• Monitor community and model home appearance to meet company standards.
• Use core applications such as Salesforce, Pivotal, Microsoft Office, and E1.
• Prepare real-estate documents (exhibits, diagrams, endorsements, mortgage paperwork) through the corporate workflow.
• Track and update community sales reports, dashboards, contact reports, scorecards, and standards of excellence.
• Assist in the mortgage process: ensure buyers apply with TBI Mortgage, receive commitment letters, and coordinate with lenders to keep loans on track; provide documentation and comps to appraisers.
• Stock homeowner Tiffany closing gifts, model supplies, and other community materials.
• Greet and assist customers visiting the sales center.
• Demonstrate model homes and present community/floorplan features (without discussing pricing where licensing is required).
• Schedule post-sale contract appointments and facilitate customer visits before and during the buying process.
• Support weekly communication with post-sale customers and provide updates on build status, including construction photos.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED (required).
• 1+ years of sales or administrative experience.
• Proficiency in Microsoft Office.
• Excellent planning, organization, communication, and administrative skills.
• Weekend availability where needed.

Qualifications

• Customer-service orientation with a positive demeanor to build rapport and trust.
• Collaborative team player able to work with internal partners across departments.
• Strong written and verbal communication skills with clear, concise articulation.
• Technical savvy and keen attention to detail.
• Associate’s or Bachelor’s degree (preferred).
• Experience with CRM software (preferred).

Benefits

• Comprehensive medical and dental insurance.
• 401(k) plan with company match.
• Discounted employee stock purchase plan.
• Mortgage and home purchase discounts.
• Discounts on appliances and other products.