Sales Assistant

About the role

We are seeking a detail-oriented associate to provide support for our sales team. The Sales Assistant is responsible for handling all aspects of the sales process from placing orders, providing quotes, answering client calls, tracking orders, Accounts Receivable and handling returns.

Responsibilities

• Answer client phone calls
• Place orders
• Create quotes
• Follow up and track orders
• Deal registration
• Initiate Technical Support requests
• RMA processing
• Secure price quotes and freight estimates with distribution
• Find documentation on product and provide product comparisons to clients
• Find alternative sources for hard to find product
• Periodic Responsibilities: Manage open order report weekly, Provide AR Aging reports weekly, Provide purchase reports upon request

Requirements

• 3+ years of office assistant/administrative experience, relevant industry experience is a plus
• Strong organizational skills and attention to detail with ability to multitask
• Excellent written and verbal communication skills, and the desire to work in a team environment across organization functional boundaries
• Computer proficiency (typing, emailing, web browsing, Microsoft Word, Microsoft Excel), multi-tasking skills, organizational, time/decision management skills
• Honesty, trustworthiness, dependable, ability to maintain sensitive data in a confidential manner
• Dedication and focus, strong work ethic, positive, optimistic, can-do attitude

Benefits

• Comprehensive health, dental, vision, and 401K plans
• Company paid basic life insurance, long term disability, and parental leave
• Quarterly company contribution towards Health Savings Account (HSA)
• Flexible hybrid work schedule
• Frequent performance recognition awards
• Paid Time Off (PTO)
• Paid Holidays