Sales Appointment Coordinator - On-Site

About This Role

Be an effective and professional communicator over the phone for our sales representatives. Handle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experience. Coordinate the assignment of daily sales consultations, report and update results for their progress.

Key Qualifications

• Resourcefulness and the ability to pivot or think quickly in problem-solving situations
• Adaptability to change and performing new tasks
• Experience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environment
• Must be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc.
• Ability to speak with colleagues and prospects with confidence and multitask on systems
• Active listening skills and attention to detail
• Experience in appointment coordination – a plus!
• Bilingual skills in both English and Spanish – a plus!
• High School Diploma or Equivalent

What We Offer

• Hourly base pay
• Growth Opportunities based upon merit and performance
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

About Renuity

Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement—and building a career you can be proud of.