Sales Coordinator

Responsibilities

• Screens and traffics all inquiries into the sales office
• Prepares and distributes timely proposals, contracts, resumes, and Banquet Event Orders (BEOs) for catering and/or sales department, working closely with the DOS/DOC to meet hotel/guest needs
• Prints GRC’s and sales reports for Sales and Staff Meetings
• Presents and proposes rates for wedding blocks and social groups with DOS/DOC supervision and approval
• Establishes and maintains strong relationships with all assigned accounts, including making daily, weekly, and monthly maintenance calls
• Provides “day of event support,” including meet & greet clients, supporting operational efforts with catering and/or Sales Manager, and acting as the liaison between client and staff to communicate for a flawless execution
• Makes site tours to potential catering clients and weddings
• Connects with clients pre, during, and post events to address changes and billing issues
• Communicates effectively and continuously between group and staff to provide exceptional guest service to clients
• Attends weekly Staff and Sales meetings if needed
• Supports DOS/DOC on an annual marketing plan
• Prepares sales kits; creates or designs marketing flyers to promote business
• Fills out Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorizations
• Assists in letter writing for Sales, Catering, and the GM
• Obtains in-depth knowledge of Delphi

Requirements

• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• C/I/TY experience or similar sales software needed

Qualifications

• Sales and/or hotel experience preferred
• High school diploma and/or equivalent work experience
• CI/TY a plus

Physical Demands

• Work is performed in a hotel environment
• This position requires extended periods of walking, standing, bending, and lifting up to 50 pounds
• Frequent computer keying using both hands, and viewing material on a computer screen
• Working at a desk, viewing spreadsheets and other written material
• (PDC is physically demanding, requiring extended periods of walking and standing)
• Flexible work hours may require an occasional night or weekend
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions