Sales Application Engineering Manager

About the role

The Sales Application Engineering Manager leads the Sales Application Engineering (SAE) team, including a remote international team, in the design, development, and execution of customer projects. This role ensures the team delivers accurate, timely, and cost-effective engineered solutions that align with customer requirements and business objectives. This position partners closely with Sales, Product Management, Continuous Improvement, Supply Chain, and Operations to ensure all technical, commercial, and operational requirements are met.

Responsibilities

• Lead, manage, and develop the Sales Application Engineering team, including a remote international team, to ensure high performance, accountability, and consistent execution across all locations
• Coordinate work across time zones and ensure effective communication, collaboration, and alignment between international team members
• Oversee the design and execution of client projects, ensuring alignment with customer requirements and company standards
• Establish priorities, allocate workload, and ensure timely completion of drawings, quotes, and proposals
• Partner with Sales leadership to align on project expectations, timelines, and customer deliverables
• Review and approve technical designs, bills of materials, and proposals for accuracy and completeness
• Drive consistency and standardization across design processes, tools, and outputs
• Identify and implement process improvements to increase efficiency, reduce waste, and improve customer outcomes
• Support complex or high visibility projects by providing technical guidance and problem-solving support
• Collaborate with Product Management on new product development, product improvements, and application standards
• Possibly partner with Supply Chain and Operations to ensure designs are manufacturable, cost effective, and aligned with production capabilities
• Monitor team performance metrics including turnaround time, accuracy, and project throughput
• Develop team capabilities through coaching, training, and performance management
• Participate in customer meetings and provide technical leadership as needed
• Support field activities including site visits, measurements, and installation support as required
• Ensure alignment with company goals related to customer satisfaction, lead times, and profitability

Qualifications

• Bachelor’s degree in engineering or related technical field preferred, or equivalent combination of education and experience
• Five or more years of experience in application engineering, design engineering, or similar technical role
• Three or more years of leadership, team lead, or supervisory experience, or demonstrated ability to lead and develop others, including international or remote teams
• Strong experience using SolidWorks modeling software
• Track record of improving response times, SLA adherence, or cross-team handoffs
• Advanced understanding of drafting and design principles, including parametric modeling
• Experience developing bills of materials, quotes, and technical proposals
• Strong knowledge of manufacturing processes and installation or construction practices
• Experience working cross-functionally with Sales, Product Management, and Operations teams
• Strong problem-solving, organizational, and communication skills
• Able to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office, CRM, and ERP systems

Skills

• Strong leadership and team management skills
• Excellent communication and collaboration abilities
• Advanced technical skills in SolidWorks and drafting/design principles
• Experience with project management and process improvement
• Knowledge of ISO 9001, 14001, and 45001 standards
• Ability to work effectively in a remote or international setting

Benefits

• Comprehensive and competitive benefits package, including medical, dental, and vision insurance; company-paid life insurance; short-term and long-term disability; flexible spending accounts (FSA); health savings accounts (HSA); three weeks of paid time off (PTO); parental leave; 9 paid holidays; various optional benefits; and a 401(k) plan with a company match
• Career development opportunities, including tuition assistance
• A diverse, inclusive, and welcoming culture

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with occasional travel up to 15%