Sales and Service Representative - Minneapolis, MN

Meyer Lab is a US-based, industry-leading chemical manufacturer focused on delivering customized industrial cleaning programs. We pride ourselves on a family-oriented, employee-friendly environment and the talents of our valued employees.

About the role

As an Account Manager in the Minneapolis, Minnesota market, you will sell to existing customers, cross-sell, upsell, and grow existing business. You will manage all aspects of customer relationships, including evaluating relationships, identifying customer tendencies, cultivating relationships, anticipating objections, and resolving issues. You will also provide consultation on sales and product strategy based on customer expertise and maintain dispensing equipment used with Meyer Lab products.

Responsibilities

• Drive account expansion by selling to existing customers, uncovering cross-sell/upsell opportunities, and nurturing relationships within customer accounts.
• Build and maintain brand presence and loyalty within assigned accounts to displace competitors.
• Manage all aspects of customer relationships to maximize customer success using Meyer’s products and expertise.
• Build and execute account plans to drive seamless product delivery and increase account penetration.
• Conduct regular account reviews to understand customer needs and uncover new opportunities.
• Anticipate and resolve customer objections or concerns.
• Perform preventative maintenance, troubleshooting, and repair of dispensing equipment.
• Average 6-8 in-person sales calls per day.
• Handle administrative duties including order processing, building service calendars, updating notes, and entering sales orders in NetSuite CRM.
• Provide inventory and accounts receivable support.
• Travel up to a 250-mile radius weekly; potential for 2 overnights per month in rare cases.

Territory Coverage

This position services the eastern half of the Minneapolis metro, north to Duluth, south to the Iowa border, east to Minneapolis, and west to Eau Claire.

Requirements

• Minimum of 3-5 years of quota-carrying sales experience as an industrial account manager or similar role.
• Track record of increasing account penetration and cultivating relationships with an industrial customer base.
• Excellent leadership and ability to work with and indirectly manage sales support colleagues.
• Must currently have or be able to obtain and maintain a CDL-C within the first 90 days of employment.
• Must have or be willing to obtain a Hazardous Materials Endorsement.
• Excellent work history with strong organizational skills, attention to detail, and accuracy.
• Ability to lift up to 50 lbs regularly and climb at heights with proper safety equipment.
• Mechanical aptitude, including minor electrical and plumbing skills.

Benefits

• Fantastic company culture with a "work hard, play hard" mentality.
• More than 80% of Meyer employees report being happy or extremely happy at work (2024 Employee Engagement Survey).
• Average employee tenure of 6 years.
• Comprehensive, hands-on training program.
• Competitive benefits package.
• Annual President’s Club trip for top performers.
• 401(k) with company match.
• Opportunities for career advancement with a rapidly growing company.

Pay

• Total target compensation: $70,000 base salary plus commission.
• Monthly bonus opportunities.
• Company vehicle with fuel card and vehicle maintenance card.
• $1,000 bonus after 60 days of employment if you have a valid CDL-C license at time of hire.