Sales and Service Representative

Sales & New Business Development

• Proactively sell our photography services to new schools through cold calling, networking, and relationship building.
• Present our products and services in a professional and compelling manner to key decision-makers at schools.
• Develop and execute strategies to meet sales targets and drive company growth.

Account Management & Service

• Maintain and nurture relationships with existing school clients to ensure long-term satisfaction and continued business.
• Handle account-related inquiries and provide timely and effective solutions.
• Rebook schools for future photography sessions and upsell additional services when appropriate.

Picture Day Execution

• Oversee the smooth execution of picture days, ensuring timely arrivals, efficient workflow, and top-quality results.
• Provide on-site coaching and support to photographers to ensure the best possible images are captured.
• Ensure that all logistics are managed efficiently, from school setup to breakdown.
• Utilize strong problem-solving skills to stay calm under pressure, troubleshoot issues, and pivot in the moment to ensure a seamless and successful picture day experience.

Customer Focus

• Act as the primary point of contact for schools, ensuring their needs are met before, during, and after picture days.
• Maintain a high level of customer service and professionalism at all times.

Administrative Duties

• Manage scheduling, contracts, and other paperwork related to school bookings and sales.
• Ensure timely communication with clients and team members, keeping everyone aligned and informed.

Qualifications

• 1-year prior experience in sales, account management, or customer service.
• Strong interpersonal and communication skills—comfortable building relationships with a variety of stakeholders.
• Comfortable with cold calling and prospecting for new business.
• Able to work independently and manage multiple accounts while ensuring attention to detail.
• Able to work in a fast-paced environment, stand for long periods of time, lead and provide guidance to photographers to maintain the highest quality standards on-site.
• Must have early morning availability and reliable transportation with the ability to travel to schools within 150-mile radius of OKC.
• Able to lift 30 pounds.
• A positive, energetic attitude with a passion for customer satisfaction.

Pay

$40,000 - $60,000 salary plus commission based on experience

Schedule

Flexible schedule to accommodate early morning availability and school locations.