Sales and Marketing / Customer Engagement Specialist

About the role

The Sales & Marketing / Customer Engagement Specialist is a foundational role designed to launch high-potential talent into a career in commercial sales. This position is part of a structured development path that blends hands-on experience, cross-functional collaboration, and exposure to strategic customer engagement.

Responsibilities

• Customer Engagement & Support: Assist in managing customer accounts, including order tracking, documentation, and issue resolution. Participate in customer meetings and calls to gain exposure to relationship management and strategic communication.
• Sales Operations & Analysis: Support sales forecasting, pricing analysis, and performance tracking. Collaborate with analysts to interpret data and identify opportunities for improvement.
• Project & Process Ownership: Lead or contribute to special projects across sales, logistics, and customer service. Document and formalize processes to improve team efficiency and customer satisfaction.
• Cross-Functional Collaboration: Work with internal teams including marketing, finance, and supply chain to support customer needs.
• Learning & Development: Engage in structured learning modules and mentorship sessions. Deliver periodic presentations to leadership summarizing key learnings and growth milestones.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field.
• Strong communication skills—written and verbal.
• Highly organized, self-starter with a proactive mindset.
• Analytical thinker with curiosity and a desire to learn.
• Comfortable working in a collaborative, fast-paced environment.
• Proficient in Microsoft Office; familiarity with tools like SAP, Salesforce, or similar is a plus.

Skills

• Initiative – You take ownership and seek out opportunities to contribute.
• Adaptability – You thrive in changing environments and are eager to learn.
• Team Orientation – You collaborate well and build strong relationships.
• Customer Focus – You care deeply about delivering value and solving problems.
• Drive – You’re motivated to grow into a future commercial leader.

Benefits

• Vacation time and paid holidays
• Medical, dental, prescription and vision care coverage
• Pre-tax accounts
• Well-being program which includes opportunity to earn employer contributions
• Life and AD&D Insurance
• Disability Insurance
• 401(k) retirement saving plans with employer contributions
• Financial advisors to assist with retirement planning and financial wellness
• Employee Assistance Program

Pay

The expected salary range for this position is between $50,000 - $55,000. Actual pay will be adjusted based upon candidate experience and other job-related factors permitted by law.

Schedule

Travel Requirements: 10%