Sales and Leasing Consultant (Jack Giambalvo Mazda)

About the role

The Jack Giambalvo Family of Dealerships is seeking a driven and personable Sales & Leasing Consultant to join their state-of-the-art Jack Giambalvo Mazda location in York. They are known for delivering a premium, customer-first experience backed by a modern, transparent sales process.

Responsibilities

• Greet customers and guide them through the entire buying or leasing process—from initial contact to final delivery
• Determine customer needs through effective questioning and active listening
• Demonstrate vehicles (including test drives) and highlight features, technology, and benefits
• Clearly explain pricing, warranties, leasing options, and vehicle value, including equity and depreciation
• Build long-term relationships through follow-up, trust, and transparency
• Maintain prospect development and accurate CRM activity to grow your client base
• Stay up to date on Mazda models, incentives, technology, and competitive comparisons
• Collaborate with finance, service, and management teams to ensure a seamless customer experience
• Introduce customers to service personnel to support long-term retention
• Maintain knowledge of federal, state, and local regulations related to auto sales
• Attend sales meetings and work with management to achieve individual and team goals
• Track and analyze performance to continuously improve productivity
• Perform daily sales routines and other duties as assigned

Requirements

• Experience in sales, hospitality, or customer service (automotive experience preferred, but not required)
• Strong communication and interpersonal skills—confident, genuine, and customer-focused
• Goal-oriented mindset with the ability to meet or exceed sales targets
• Professional appearance and positive, team-oriented attitude
• Strong work ethic with a passion for helping people
• Tech-savvy with the ability to learn CRM systems and new tools
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record

Qualifications

• High school diploma or equivalent required
• Valid driver’s license with a clean driving record

Skills

• Effective communication and interpersonal skills
• Customer-focused approach
• Ability to learn CRM systems and new tools
• Strong work ethic
• Passion for helping people

Benefits

• Competitive commission-based pay structure
• Paid training and clear advancement opportunities
• Supportive leadership and team-oriented culture
• Transparent, customer-first sales process
• Medical, dental, and vision insurance
• Life and disability coverage
• Generous paid time off
• 401(k) with company match
• Employee discounts on vehicles, service, and parts

Pay

Competitive commission-based pay structure

Schedule

Flexible schedule to accommodate your needs

Equal Opportunity Employer

The Jack Giambalvo Family of Dealerships is an Equal Opportunity Employer.