Sales & Catering Coordinator $22.00 - $25.00

Sales & Event Coordination

• Serve as the first point of contact for incoming inquiries via phone, email, website, and CVENT; log and route all leads to the appropriate Sales or Catering Manager.
• Support the planning and execution of:
• In-house meetings and events
• Member and association events (KMGA, KLGA, Home & Away, Women’s Club)
• Buddy golf groups and assigned room blocks
• Small events and programs as assigned
• Aid in the planning and execution of large groups and weddings as a secondary planner in support of the Catering Team.
• Prepare amendments, updates, and supporting documentation for assigned programs.

Administrative & Systems Management

• Maintain accurate and thorough client and event records within Delphi and related systems.
• Create, organize, and maintain event folders, turnover packets, and departmental files for auditing and historical reference.
• Run reports as requested by the Vice President of Sales & Marketing and Assistant Director of Conference Services.
• Maintain and update deposit logs; track new bookings and incoming payments.
• Distribute Banquet Event Orders (BEOs) and Group Resumes according to departmental timelines.
• Prepare weekly BEO and resume packets and distribute to operational teams.
• Maintain the daily Conference Services Change Log and ensure timely communication of all revisions.

Event Materials & Logistics

• Develop printed menus, meal cards, signage, place cards, drink tickets, and event collateral.
• Prepare pre-convention and post-convention meeting materials and assist with meeting coordination.
• Set up and distribute pre-convention packets and planner calendars.
• Create and manage VIP amenities and inspect high-level VIP guestrooms to ensure checklist completion.
• Maintain a strong working knowledge of the property, venues, amenities, and service offerings.

Operational & On-Site Support

• Cookier, pusher, or puller up to 40 lbs. and perform physical tasks associated with event operations.
• Coordinate transportation logistics for guests, including airport transfers and event-related transportation.
• Aid in the on-site event execution as needed to ensure service standards are met.
• Support specialty events, themed programs, and signature experiences as assigned.
• Ensure all work is performed in accordance with established safety standards, policies, procedures, and service expectations.