Sales & Catering Coordinator

Duties and Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients.
• Merge Contracts (both catering and group).
• Process Group and Catering Definite Booking Turnover.
• Handle amenity requests.
• Assist with groups requests (room changes, guestrooms, counts, etc.).
• Answer telephone and take inquiry calls via phone/email.
• Point of Contact for Sales & Catering Inquiries.
• Qualify all leads & Walk-Ins
• Cross reference daily event reports for next two days, Fridays till Tuesday
• Cross reference banquet checks with night audit reports.
• Handle rooming lists for groups
• Affirm correct coding of group blocks
• Afford assistance in booking and servicing small meetings and repeat meetings
• Administer all Delphi Catering Documents-Do Contracts, Create Banquet Event Orders, Revise BEOs and make changes in book
• Ensure deposit are being paid and send receipt to clients
• Process commissions-group
• Email Weekly Pick up report to all groups (Sales & Catering)
• Process all purchase orders for department
• 14 Day-Set up 9000, Wi-Fi, Coordinate the BEO process and administration, ensuring completeness & accuracy, cross reference.
• Load all Guarantees and changes in Book & System from events
• Office Supplies-Make sure we have enough sales kits, toner, paper, file folders, etc.
• Replenish and Stock all Catering Packages-Please make sure front desk has stock and concierge
• Manage filing and merge files
• Load all Turn downs
• Support other F&B departments with needs-Banquets, Kitchen, Outlets (Sol, Harbor Bar Bistro)
• Enter Rooms Final pick-up numbers at end of event
• Afford assistance with Input of Delphi cleanup /maintain Data Entry for any Sales & Catering Reports
• Any other administrative duties requested by the managers

Qualifications and Requirements

• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English.
• Professional verbal and written communication skills.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office, Opera and other Sonesta event and property management systems preferred.
• A true desire to satisfy the needs of others in a fast-paced environment
• Strong analytical, organizational and interpersonal skills.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 25 pounds.
• Frequently handling objects and equipment.

Additional Job Information/Anticipated Pay Range

Pay Range $30.00-$32.00/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Education Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Variety of Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Additional Information

Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.