Sales & Catering Coordinator

Responsibilities

• Screens and traffics all inquiries into the sales office
• Prepares and distributes timely proposals, contracts, resumes, and Banquet Event Orders (BEOs) for catering and/or sales department, working closely with the Director of Sales and Operations (DOS/DOC) to meet hotel and guest needs
• Prints GRC's and sales reports for Sales and Staff Meetings
• With DOS/DOC supervision and approval, presents and proposes rates for wedding blocks and social groups
• Establishes and maintains strong relationships with all assigned accounts, including making daily, weekly, and monthly maintenance calls
• Provides “day of event support,” meeting and greeting clients, supporting operational efforts with catering and/or Sales Manager, acting as the liaison between client and staff to ensure flawless execution
• Makes site tours to potential catering clients and weddings
• Connects with clients pre-, during, and post-events to address changes and billing issues
• Communicates effectively and continuously between groups and staff to provide exceptional guest service to clients
• Responds to guest concerns or complaints if needed
• Attends weekly Staff and Sales meetings if needed
• Supports DOS/DOC on an annual marketing plan
• Prepares sales kits; creates or designs marketing flyers to promote business
• Fills out Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorizations
• Assists in letter writing for Sales, Catering, and the General Manager

Requirements

• Strong sales and relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Experience with sales software is required

Qualifications

• Preferred sales and/or hotel experience
• High school diploma or equivalent work experience
• Delphi experience is a plus

Physical Demands

• Work is performed in a hotel environment
• This position requires extended periods of walking, standing, bending, and lifting up to 50 pounds
• Frequent computer keying using both hands, and viewing material on a computer screen
• Working at a desk, viewing spreadsheets and other written material
• (PDC is physically demanding, requiring extended periods of walking and standing)
• Flexible work hours may require an occasional night or weekend
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

• Health coverage that works for you
• Affordable dental and vision insurance
• Flexible spending account (FSA) and health savings account (HSA) options
• Discretionary yearly match for 401K plan
• Group term life insurance for select positions
• Shared cost short-term disability
• Employee Assistance Program (EAP)
• Recovery-friendly workplace
• Exclusive hotel travel discounts

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.