Sales Ambassador

Benefits

• 401(k)
• Company parties
• Employee discounts

Qualifications

• Ability to work a flexible schedule
• Superior verbal, written, organizational, and interpersonal skills
• Outstanding interpersonal skills
• Goal-oriented with an ability to achieve sales
• Resourceful; able to solve problems and move forward without having all of the answers
• Excellent customer service skills
• Must be able to stand for long durations of time

Responsibilities

• Reporting directly to the General Manager, the Sales Ambassador is the face of the studio, responsible for all in-studio sales and operations during scheduled shifts.
• This individual is fully immersed and educated in Pure Barre’s culture, services, and pricing and is passionate about connecting with clients, educating clients on all that Pure Barre has to offer, and increasing memberships and sales.
• This position represents the Pure Barre brand at all times and offers exceptional customer service.
• Following up with prospects to meet personal client outreach goals and sales goals
• Maintaining knowledge of all available packages and membership including perks and benefits, pricing, and current promotions
• Interacting with clients and leading with hospitality to obtain and assess information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
• Performing routine client-facing tasks, including new account set-up, scheduling, canceling and rebooking classes, package purchases, and other general account needs as requested
• Aiding the General Manager and teachers in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
• Assisting with client communications - emails, phone messages and texts
• Alerting the team about client milestones and setting milestone prizes and acknowledgments
• Quickly addressing any maintenance or equipment issues that are visible to clients
• Performing daily facility tasks including Regular cleaning and disinfecting of the retail area, studio and restrooms
• Attending and completing all relative training programs