Sales Admin/Receptionist

Job Description

The primary responsibility of this position is to answer phone calls in the corporate office in a kind and friendly manner. A potential customer's first impression of the company may be based on the way the receptionist answers the switch board phone.

Job Duties / Responsibilities / Essential Functions

• Answer calls for the office.
• Transfer calls to the appropriate person in the office.
• Capture sales lead information via a web form.
• Aid in reassigning accounts and leads in a CRM system.
• Complete general office work as requested.
• Compile, summarize, and distribute weekly reports.
• Distribute e-faxes to the appropriate people.
• Evaluate and distribute packages delivered to the office.

Required Knowledge / Skills / Abilities / Qualifications

• MUST HAVE RELIABLE TRANSPORTATION
• Excellent telephone skills and phone demeanor
• Attention to detail
• Great problem solving and need analysis skills
• Strong focus on pleasing customers and callers
• Experience with Microsoft Word & Excel
• Basic computer Receptionist or call center experience is a plus

Job Type

Full-time

Pay

$16.00 per hour

Benefits

• 401(k) 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

8 hour shift Day shift Evening shift Monday to Friday No weekends

People with a criminal record are encouraged to apply

Ability To Commute/relocate

Willow Grove, PA 19090: Reliably commute or planning to relocate before starting work (Required)

Education

High school or equivalent (Required)

Experience

• Customer service: 1 year (Required)
• General Office Skills: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Receptionist: 2 years (Required)