Sales Account Representative

About the role

At United Wholesale Mortgage, Account Executives drive long‑term relationships with broker partners, help grow their businesses, and sell the value of UWM. New AEs receive 500 hours of training each year, a personal broker portfolio, and access to highly competitive products and services. After training, you’ll build relationships, coach brokers, and help them succeed, which in turn drives your own success.

Responsibilities

• Build and maintain long‑term relationships with broker accounts in all 50 states.
• Train and educate brokers on UWM’s Easiest Application System Ever (EASE), programs, products, guidelines, and processes.
• Act as the go‑to resource for clients, providing guidance and solutions.
• Deliver up‑to‑the‑minute information about the latest products, resources, and industry updates.
• Champion brokers and strive to make every loan a success story.
• Monitor the performance of accounts in your pipeline.
• Build and manage a strong pipeline of loans to meet and exceed sales goals.

Requirements

Must Have Qualifications:

• High school diploma or equivalent.
• Minimum one year of experience in mortgage sales as a loan officer, mortgage banker, or wholesale account executive, or one year of relationship‑based sales experience.
• Understanding the difference between retail and wholesale lending.
• Proven success in building business relationships.
• Confident communication skills and professionalism both over the phone and face‑to‑face.
• Proficiency with technology, including Microsoft Office, CRMs, and the ability to multitask.
• Ability to take feedback, be coached, and continuously improve.
• Hard‑working, accountable, self‑motivated with a strong work ethic and positive attitude.

Nice To Have Qualifications:

• Knowledge of the mortgage industry with prior experience at a retail or wholesale mortgage lender.
• Inside sales and/or phone sales experience.
• A passion for the mortgage industry.
• Experience in a business‑to‑business sales model.
• Desire for a six‑figure income and motivation to thrive in a competitive sales environment.

Schedule

Inside account executive position based in Pontiac, Michigan. Work hours are 10:00 am – 7:00 pm with a one‑hour lunch. Candidates must reside in or be willing to relocate to the metro Detroit area.

Location

This is an inside account executive role located in Pontiac, Michigan (metro Detroit).

Benefits

• Paid Time Off (PTO) after just 30 days.
• Additional parental and maternity leave benefits after 12 months.
• Adoption reimbursement program.
• Paid volunteer hours.
• Paid training and career development.
• Medical, dental, vision, and life insurance.
• 401(k) with employer match.
• Mortgage discount and area business discounts.
• Free membership to a large, state‑of‑the‑art fitness center (yoga, Zumba, sports leagues, basketball court).
• Wellness area with in‑house primary‑care physician, full‑time massage therapist, and hair salon.
• Gourmet cafeteria with homemade breakfast and lunch.
• Convenience store with healthy grab‑and‑go snacks.
• In‑house Starbucks and Dunkin’ indoor/outdoor café with Wi‑Fi.

All duties and responsibilities are essential job functions subject to reasonable accommodation and change. Employment with UWM is at‑will. UWM is an Equal Opportunity Employer.