Sales Account Representative

About the role

Supermicro Computer is seeking a Sales Account Representative with experience in selling technical solutions and building enterprise-level relationships.

Essential Duties And Responsibilities

• Maintain sales accounts and provide technical and administrative product information
• Perform daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations, and document processing
• Monitor inventory, follow up on estimated time of arrival (ETA) with purchasers, and provide feedback to internal departments for any discrepancies
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments
• Assist with intra-company project coordination between sales and non-sales departments
• Enter, monitor, and communicate directly with clients regarding order status, handle credit issues, and negotiate returns
• Develop superior customer service relationships with prospects and compose reports to send to clients on a daily basis
• Provide backup support for the manager and team members

Qualifications

• Average of 1 year of customer service experience in the tech industry is desired
• Experience in data entry with strong attention to details
• Possess strong communication skills, able to communicate effectively and professionally through phone, email, verbal, and presentations across multiple disciplines, cultures, and geographies
• Strong organizational skills and a consistent track record of meeting or exceeding assigned goals
• Expert knowledge of Excel

Skills

• Customer service and client interaction
• Problem-solving skills
• Organizational skills
• Excel proficiency

Benefits

The salary range for this position is $70,500 - $80,000. The salary offered will depend on various factors including location, level, education, training, specific skills, years of experience, and comparison to other employees in this role. Additional benefits include a comprehensive benefits package and the possibility of participating in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer that values diversity in its employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Application Instructions

To apply, please click the "Apply now" button above.