Sales Account Representative

Contact Information

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Possesses and develops new sales leads in assigned verticals
• Creates, manages, and maintains key relationships with insurance agents, adjusters, and other key relationships
• Continuously builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Solves issues with customers

Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written communication skills
• Good customer service skills
• Highly motivated, strong work ethic, and enjoys the selling process
• Builds rapport easily and establishes trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math—necessary for doing calculations related to the sales process

Benefits

• Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools
• Moves up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Sits for long periods of time while using office equipment such as computers, phones, etc.
• Finger, wrist, hand, and finger movements; such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment
• Expresses or exchanges ideas with others quickly, accurately, and receives and acts on detailed information
• Closes visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and expansive reading
• Exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating

About the Role

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.