Sales Account Representative

About the Role

Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.

Responsibilities

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Creates, manages, and maintains key relationships with insurance agents, adjusters, and other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Requirements

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written communication skills
• Good customer service skills
• Highly motivated, strong work ethic, and enjoy the selling process
• Ability to build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Good aptitude for basic math—necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Physical Demands and Working Conditions

• Must be prepared to move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Sit for long periods of time while using office equipment such as computers and phones
• Fingering and repetitive motions, such as movement of wrists, hands, and fingers while picking, pinching, and typing
• Ability to express or exchange ideas with others quickly and accurately, and receive and act on detailed information
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and extensive reading
• Exposure to various inside working conditions, including environments with or without air conditioning and heating

Benefits

• Health insurance
• Paid time off
• Competitive salary

Pay

$55,000.00 - $70,000.00 per year