Sales Account Professional

USD $18.00 - USD $21.00 /Hr. Base pay plus a competitive monthly incentive based on individual and company performance. The base salary within the posted range will be determined by relevant skills, qualifications, experience, and internal equity.

About the company

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. The company focuses on superior customer service and delivers a variety of loans tailored to individual needs.

Responsibilities

• Provide exceptional customer service by proactively solving problems and presenting loan solutions based on customer needs.
• Process credit loan applications and analyze credit and financial information for current and potential customers.
• Proactively contact customers with past due balances to offer solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding individual and branch goals related to the sale of company products and services.
• Learn and comply with Federal, State, and Local Application Consumer laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions.
• Perform additional functions as needed based on market demand and branch staffing to ensure quality customer service.
• Obtain applicable, required licenses to sell insurance products offered to customers by the branch.

Requirements

• Minimum of one (1) year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs; ability to learn financial services programs.
• Ability to complete duties in a timely, accurate manner.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Must perform work-related tasks at the assigned branch location except in emergencies.

Preferred Qualifications

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish/English.

Schedule

• Monday, Wednesday, Thursday: 9:00 AM – 5:00 PM
• Tuesday: 9:00 AM – 7:00 PM
• Friday: 9:00 AM – 5:30 PM
• Saturday hours required seasonally and as business needs require.

Work hours may change at the company’s discretion to address business needs and depend on the time zone serviced.

Physical Demands

• Frequently required to sit for extended periods, reach with hands and arms, operate computer and phone systems, and talk or hear.
• Occasionally required to move about the office.
• Must be physically present in the office.
• Must occasionally lift and/or move up to twenty (20) pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.

Benefits

All full-time employees receive a generous benefits package in addition to monetary compensation. For more information, visit Mariner Finance Benefits.