Sales Account Manager I

Sales

We are seeking a results-driven Account Manager to serve as the strategic partner for our high-potential Growth customers. In this hybrid role, you will bridge the gap between relationship management and revenue generation. You will own a book of ~120-150 customers and be responsible for retaining their revenue, driving full platform adoption, and identifying opportunities to expand their Brex usage.

You will be tasked with understanding their financial workflows—accounting processes to stakeholder dynamics—and translating those insights into measurable business value. You will be responsible for:

• Driving revenue by proactively identifying expansion opportunities and tying Brex’s value to measurable business results - including running structured discovery calls, creating commercial proposals, and negotiating pricing terms
• Deeply understanding each customer’s workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics to influence full adoption
• Building relationships across multiple levels of stakeholders (from controller up to CFO) across the finance team, tailoring your communication and value framing to each audience and flagging risks or opportunities early with a recommended plan of action
• Working cross-functionally with Risk, Underwriting, Legal, and Deal Desk to ensure we are balancing customer needs with revenue impact
• Leading quarterly business reviews to translate insights and data into recommendations that help customers maximize their ROI from Brex
• Advocating for customers internally by surfacing themes and insights that influence product direction and improve customer experience

Requirements

• 2+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, renewals, and expansion strategy
• Fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams
• Ability to analyze product usage data and detect important insights and trends
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs
• Coachability and grit, with an interest in growing your sales career
• Bachelor's degree; finance, business, or related fields
• Additional bonus points for:
• You understand the bigger picture of customer value
• You have experience in this or a similar role within a rapidly expanding start-up
• You are energized by building relationships across a wide range of levels and roles
• You have experience in the credit card management space, including understanding limits, rewards, and underwriting
• You have a background in corporate accounting or financial systems
• You are familiar with sales tools like Gong, Salesforce, and others
• You hold a Series 7 license

Pay

The expected OTE range for this role is $113,000 - $141,250. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.