Account Manager

About the role

An Account Manager is responsible for managing and growing customer relationships within an assigned territory or portfolio. This role focuses on driving revenue, maintaining strong customer partnerships, and ensuring customer satisfaction by aligning IP Corporation’s products and services with customer needs.

Responsibilities

• Manage and grow a portfolio of customer accounts, driving revenue and profitability
• Develop strong relationships with customers and serve as the primary point of contact
• Identify new business opportunities within existing accounts and new prospects
• Collaborate with Technical Sales and internal teams to deliver solutions and support
• Prepare and deliver sales presentations, proposals, and pricing recommendations
• Track sales activity, forecasts, and customer interactions in CRM systems
• Resolve customer concerns and ensure high levels of satisfaction
• Stay informed on market trends, competitors, and industry developments

Requirements

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3+ years of sales or account management experience, preferably in manufacturing or distribution
• Strong relationship-building and communication skills
• Ability to manage multiple accounts and priorities effectively
• Experience using CRM systems such as Salesforce preferred
• Self-motivated with a results-driven mindset

Qualifications

• Be part of a stable, privately held organization with long-term market presence
• Competitive benefits including medical, dental, vision, generous PTO, and 401(k) with company match
• Opportunity to grow and make an impact in a collaborative environment
• Equal Opportunity Employer

Skills

• Customer service orientation
• Technical knowledge of manufacturing and distribution
• CRM system proficiency
• Strategic thinking and problem-solving skills

Benefits

• Medical
• Dental
• Vision
• Generous Paid Time Off (PTO)
• 401(k) with company match

Pay

TBD

Schedule

Remote work, must reside in the Ohio territory