Sales Account Manager - Builders Wholesale Flooring

JOB SUMMARY

Builders Wholesale Flooring, LLC. is seeking a Sales Account Manager to develop long-term relationships with customers and oversee sales in South Carolina.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage a portfolio of accounts to achieve long-term success
• Experience in the flooring industry is a plus
• Develop positive relationships with clients
• Act as the point of contact and handle customers' individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Maintain and track sales metrics (e.g., quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION, EXPERIENCE & QUALIFICATIONS

• Proven work experience as a Sales account manager or Sales account executive
• Hands-on experience in sales and an ability to deliver excellent customer experience
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude

PHYSICAL DEMANDS

• Ability to sit at computer monitor for long periods throughout the day
• Must possess the ability to stand for long periods of time
• To reach with hands and arms
• To move among and between offices
• To handle mail and documents
• To sit, stoop, kneel and crouch
• To lift and move up to 10 pounds
• To see well enough to discern differences in quality of documents and files