Sales Account Manager

Responsibilities

• Serve as the primary point of contact for an assigned portfolio of government and public-sector clients, delivering exceptional service, strategic guidance, and ongoing support to ensure long-term success and retention.
• Provide comprehensive training and onboarding—onsite and remotely—via phone, email, and virtual platforms to ensure clients are confident and effective in using the GovDeals auction marketplace.
• Drive increased client utilization and performance through regular follow-ups, proactive outreach, and consultative recommendations that help clients maximize auction outcomes and revenue.
• Collaborate closely with Territory Business Development Manager to support new client acquisition, strengthen existing relationships, and proactively defend accounts against competitive threats.
• Represent GovDeals at conferences, trade shows, and industry events, engaging with current and prospective clients and reinforcing GovDeals’ position as a trusted leader in government asset disposition.
• Deliver hands-on, in-field client support, including asset cataloging, gathering detailed descriptions, and photographing items across a variety of indoor and outdoor environments and weather conditions.
• Monitor and review client auction listings to ensure high-quality asset presentation, compliance with best practices, and adherence to sound auction standards that protect both client interests and the GovDeals brand.
• Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth.
• Present to prospective clients as needed, clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency, efficiency, and revenue generation for public agencies.
• Act as a professional ambassador for GovDeals, consistently demonstrating integrity, responsiveness, and expertise when interacting with government entities and the public sector.

Qualifications

• Education/Experience: Associate’s degree preferred. Prior coursework or experience related to business, public administration, sales, or customer service is a plus.
• Minimum of 1+ years of hands-on experience in account management, customer success, client services, or a related client-facing role, preferably within a technology-enabled or service-based environment.
• Experience working with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred, with an understanding of their processes, compliance considerations, and stakeholder dynamics.
• Prior experience in a role requiring frequent travel, onsite client engagement, or field-based support is highly desirable.

Skills And Ability

• Strong ability to build, maintain, and grow long-term relationships with government and public-sector clients through trust, responsiveness, and consultative engagement.
• Excellent written and verbal communication skills, with the ability to deliver effective training, conduct professional presentations, and clearly articulate platform value to diverse audiences.
• Experience managing an assigned book of business, identifying growth opportunities, increasing utilization, and re-engaging inactive or underperforming accounts.
• Ability to work collaboratively with sales and internal partners to support new client acquisition, protect existing accounts, and deliver a seamless client experience.
• Comfortable using web-based platforms, online marketplaces, CRM systems, and standard business software including email, word processing, spreadsheets, and internet tools.
• Strong eye for detail when reviewing auction listings, asset descriptions, and images to ensure accuracy, quality standards, and best practices are met.
• Highly self-motivated with the ability to manage a remote workload, prioritize competing demands, and maintain productivity with minimal supervision.
• Capable of providing hands-on assistance including asset cataloging, gathering descriptions, and photographing items in indoor and outdoor environments and varying weather conditions.
• Willing and able to travel approximately 60% of the time within the assigned territory to support client needs and attend industry events.
• Comfortable navigating changing client needs, environments, and priorities while maintaining a solution-oriented, service-focused approach.
• Demonstrates professionalism, credibility, and sound judgment when interacting with government entities, public-sector stakeholders, and the general public.

Work Conditions/ Physical Demands

• Must have a valid driver's license, a clean driving record, and reliable access to high-speed internet and cellular service for remote and field work.
• This is a remote position that requires you to have a quiet, distraction-free workspace or home office. You will also need to travel to client sites and provide onsite services both indoors and outdoors, sometimes in various weather conditions.
• Travel Extensive travel is required and may include frequent overnight stays and extended periods away from the primary work location (50% or more).

Pay & Benefits

• Compensation is determined by various factors such as location, education, knowledge, skills, competencies, and experience, as well as internal and external equity and organizational needs.
• The salary range for this position is $58,000 to $72,500 annually. The variable pay includes commission which is based on sales.

About Us

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $15 billion in completed transactions to more than 6 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.