Sales Account Manager

Responsibilities

• Assume ownership of existing OEM and distributor customer accounts within the team, ensuring a seamless transition and continuity of service.
• Serve as the primary point of contact for assigned accounts, building and maintaining strong, long-term relationships.
• Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications.
• Address customer inquiries, resolve issues promptly, and consistently deliver a high level of customer service.
• Manage and stay on top of an active quote pipeline, ensuring all quotes are accurate, timely, and aligned with customer specifications.
• Review customer drawings, specs, and technical documentation to develop accurate quotations in coordination with engineering and operations teams.
• Track quote activity, follow up on open opportunities, and maintain organized records of customer communications and project updates.
• Cook up with internal teams including Project Management, Engineering, and Production to ensure quoted scope is achievable and competitive.
• As the role evolves, expand responsibilities to include outside sales activities and proactive business development with new and existing accounts.
• Identify opportunities to grow wallet share within assigned accounts and introduce customers to additional GPC product lines and capabilities.
• Represent GPC at customer sites, industry events, and trade shows as needed.
• Travel 25–50% depending on customer needs and business development activities.

Required Qualifications

• 3–5 years of inside sales experience, preferably in a manufacturing or industrial environment.
• Demonstrated ability to manage customer accounts and maintain a high standard of customer service.
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation.
• Exceptional attention to detail with strong organizational and follow-through skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Willingness and ability to travel 25–50% as required by customer needs.

Preferred Qualifications

• Experience working with OEM or distributor customers in a manufacturing or fabrication environment.
• Background in electrical equipment, enclosures, switchgear, or related power/industrial products.
• Familiarity with ERP systems, CRM platforms, or quoting/estimating software.
• Demonstrated interest in growing into an outside sales or business development capacity.
• Associate or Bachelor's degree in Business, Sales, Engineering Technology, or a related field.

Equal Opportunity Employer

Global Power Components is an Equal Opportunity and Affirmative Action Employer. Global Power Components is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.