Sales - Account Manager

Sales - Account Manager

Summary: The Account Manager maintains and expands relationships with strategically important customers. Assigned customer by Markets specifics, the KAM is responsible for achieving SALES quota and assigned strategic account objectives.

• Maintains and expands relationships with strategically important customers.
• Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customers' expectations.
• Mets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Key Job Responsibilities

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Covers the customer’s roles and responsibilities:
  • Subject Matter Expert Engine Performance Analysis
  • Engine Troubleshooting
  • Engine Operating Procedures
  • Incident Investigations as needed
  • Reliability Initiatives
  • Out Of Service periods
  • Spares/Inventory Lists (min/max & insurance spares)
  • Condition Based Maintenance procedures
  • Operating Procedures
  • Customized Maintenance/Repair Programs
  • Customized Training Programs for Company Maintenance
  • New Maintenance Procedures
  • Vessel on-site Services (only when required for extraordinary events)
  • Liaises with PrimeServ Service Centers worldwide when required for Priority Parts & Services access
  • Utilizes Company Maintenance System as required to evaluate engine maintenance requirements or spares/service orders
  • Provides input for the Optimization of existing procedures
• Provides input for the following operation tasks:
  • Operating Procedures (Power Calculations, VIT, Fuel, Start up, Shut down and Maneuvering)
  • Reviews engine operating parameters and provides input where necessary to optimize engine performance
  • Advises Fleet Teams on recommendations for major spares requirements based on maintenance plan
  • Aids customer Supply Managers in expediting spares orders where needed
  • Develops negotiating strategies and positions by studying integrations of Everllence solutions and products with customers operational needs and strategies; examines risks and potentials; estimates clients’ needs and goals.
• Customer Relations Management:
  • Implement effect key account management with new accounts
  • Identifies decision makers and influencers a the major accounts
  • Cultivates the relationship with the major accounts
  • Ensures flawless flow of communication between the regional management and customers
• Prepares reports as required for both General Managers and senior personnel.
• Leads by example and positive influence.
• Performs other duties as assigned.

Required Education

• Bachelor's degree (B. A.) from four-year college or university or acceptable to meet the competency requirements of education or experience.

Required Experience

• Ten or more years related experience and/or training; or equivalent combination of education and experience.

Desired Experience

• N/A

Skills

• Computer related functions plus use programs required: SAP, Concur, MS Office.

Competencies

• Understand and practice safe working methods.
• Willing to work under ISO standards and have a commitment to continuous improvement.
• Ability to communicate well at all levels of the organization.
• Leadership skills and/or working on these.
• Problem solving and conflict resolution skills.
• Willingness to learn, accept criticism and learn from it.
• Must be highly self-motivated with a results-oriented, proven track record.
• Must bring a positive, can-do attitude to work place.
• Must have the ability to work harmoniously and effectively and effectively as part of a work team.
• Customer service oriented and good inter-personal skills are as important as technical know-how and the desire to investigate and resolve problems.
• Stand for the team and be fair to all, not take sides or pass judgements without a sufficient reflection or investigation.
• Be a team player.
• Be honest and loyal.
• Follow company vision and goals.
• Leads by example and positive influence.
• All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.

Physical Requirements

• Ability to reach, climb, balance, stoop, kneel, crouch and crawl.
• Ability to lift up to 50 pounds.
• Ability to work in wet, humid, hot conditions, near moving mechanical parts, in high precarious places.
• Working in an engine room where other engines are running, and dealing with high temperatures, humidity, vibrations, and loud noises.

Pay Range

• $65.00/hour to $98.00/hour.

Benefits

• Comprehensive medical, dental and vision coverage
• Hospital indemnity and critical illness coverage
• 401(k) retirement plan
• Short-term and long-term disability
• Life insurance & AD&D coverage
• FMLA leave
• Other benefits

Accruals

• Up to 25 days of vacation
• 5 sick days
• 3 personal days
• Eligible for 14 paid holidays

About Everllence

• We pioneer sustainable engineering for a decarbonized future.
• We are a global leader in advanced engineering and technology, providing innovative solutions across marine, energy, and industrial sectors.
• We have over 14,000 employees in more than 120 countries, committed to driving the transition to clean energy and shaping the future of power and propulsion.
• We offer cutting-edge engine technology, turbomachinery, and digital services to support our customers in achieving their environmental and operational goals.
• We empower our people, foster innovation, and build a culture of collaboration and excellence.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are an Equal Opportunity employer.
• We respect the privacy of candidates for employment.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified individuals with disabilities.
• We are committed to providing reasonable accommodations for qualified