Sales Account Manager

About the role

Dometic Land Vehicles Americas is seeking a passionate Sales Account Manager to join their growing Sales team. This position reports to the Director of Sales and is based in Elkhart, IN.

Main Responsibilities

• Manage and grow a diverse portfolio of accounts, ensuring long-term customer satisfaction, retention, and revenue expansion.
• Build and maintain strong, trust-based relationships with OEM and Aftermarket customers through consistent communication and proactive support.
• Identify and pursue new business opportunities by leveraging existing customer networks and developing new strategic connections.
• Address customer challenges with urgency and professionalism, delivering effective solutions that strengthen partnerships and support business goals.
• Provide regular, data-driven reporting on account status, sales performance, and key transactions to internal stakeholders.
• Track and analyze sales metrics, including quarterly performance and annual forecasts, to guide strategic decision making and drive continuous improvement.

What we offer

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401(k) with company match
• Paid maternity/paternity leave
• Tuition assistance
• Employee discounts on our incredible products

Qualifications and Experiences

• 5+ years of experience in Operations, Customer Service, or Sales
• Strong understanding of RV customers, products, and market dynamics
• Well-developed verbal and written communication skills
• Effective presentation abilities
• Strong planning, organizational, and time-management skills
• Proven ability to work cross-departmentally and collaborate with diverse teams
• Willing and able to travel occasionally (10–15%)

Skills, Competencies & Characteristics

• Customer-focused mindset with a strong ability to build rapport
• Proactive problem-solver who responds quickly and professionally
• Adaptable and resourceful in fast-paced environments
• Highly organized with a structured approach to follow-through
• Self-motivated and driven to achieve goals
• Strong relationship-builder with both internal and external stakeholders

Dometic's Core Values

• Together We build our future
• We play to win
• We embrace change
• We walk the talk

Company Policy

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely.

Equal Opportunity Employer

Dometic is committed to creating an inclusive and equitable working environment that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences.