Sales Account Manager, Acute Care-Upper SE - NC, SC, VA and KY

Overview

This position will be responsible for meeting or exceeding revenue goals by selling acute care equipment to institutions throughout North Carolina, South Carolina, Virginia and Kentucky (preference is to have someone in North Carolina). The role will enhance the customer experience by contacting potential acute care facilities, educating them on product capabilities, and selling Handicare and SPAN products in an assigned market.

Responsibilities

• Achieve targeted sales growth for the designated territory.
• Contact, secure, and maintain new and existing business.
• Independently formulate and execute selling strategies for products of intermediate complexity directly to institutions.
• Manage the entire sales process—from researching potential acute‑care customers through the sale and placement of Handicare and SPAN products.
• Educate customers on the product portfolio, features, and clinical outcomes through effective preparation, presentation, and follow‑up.
• Understand and communicate the portfolio’s competitive differentiation to assist customers in product selection.
• Explain the clinical, ergonomic, and safety benefits of the equipment.
• Communicate all account activity (customer visits, phone calls, quotes, in‑services, monthly/quarterly figures) to the Regional VP of Sales.
• Represent the company at trade shows.
• Understand and comply with company policies and procedures.
• Work independently to drive sales growth and identify additional product opportunities.
• Understand equipment installation and application to effectively communicate with facility staff and architects.
• Perform additional responsibilities as requested or required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Competencies

• Speaks clearly and persuasively in positive or negative situations.
• Writes clearly and informatively.
• Displays orientation to profitability.
• Demonstrates knowledge of market and competition.
• Contributes to profits and revenue.
• Works with integrity and ethically.
• Follows policies and procedures.
• Adapts approach or method to best fit the situation.
• Demonstrates persistence and overcomes obstacles.
• Treats others with respect and consideration, regardless of status or position.
• Meets productivity standards.
• Demonstrated planning, forecasting, and selling skills.

Language Skills

• Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to write reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Education, Experience & Training

• Bachelor’s Degree (B.A. / B.S.) from a four‑year college or university preferred.
• 10+ years of sales experience in the medical/manufacturing industry, or an equivalent combination of education and experience.

Certificates, Licenses, or Registrations

• Valid U.S. Driver’s License.
• DOT Certification as necessary.
• RepTrax Certification.

Computer Skills

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and CRM systems.

Physical Demands

• May occasionally stand, walk, stoop, kneel, or crouch during shift.
• Required to regularly sit, use hand‑to‑finger motions, handle, feel, and reach with hands and arms.
• Must be able to occasionally lift, push, pull, or move up to 50 lb.

Travel

Travel required 80% of the time, including overnight stays.

Work Environment

Works in an environment with moderate noise levels.