Sales Account Leader 2

Primary Duties & Responsibilities

• Manages the life cycle of assigned customer accounts.
• Reviews of sales contracts, quotations, and purchase orders for meaning and impact on Organization regarding profitability, liability, export compliance, economic risk, and factors affecting customer/company relationship.
• Prepares price quotations or bids based on material and labor costs and manufacturing schedules and processes.
• Communicates the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecasts and tracks key account metrics.
• Partners with sales associates and/or other sales administrative team to build and maintain a strong customer service relationship with the customer.
• Inputs data and other related information for current and new customers into computer database.
• Investigates and resolves customer problems with deliveries, basic contract language interpretation, and returns.
• Supports in updating customer portals as needed.

Required Skills

• Excellent Communication both internally and externally.
• Demonstrated relationship building and negotiating skills.
• Understanding planning techniques and BOM structures.
• Self-motivated, goal driven, proactive and works for results.
• Strong organizational and multitasking skills with ability to balance competing priorities.
• Strong business acumen.
• Line of balance and milestone tracking management.

Required Experience

• Proven account management in aerospace industry or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communications skills.
• Fluent with the MS Office suite.

Level Of Education

Bachelor’s degree in communications, business, finance, engineering, science, or related field of study.