Sales Account Executive – International Specialty Sales, JV Asia (Japan)

About the Role

The Sales Account Executive – International Specialty Sales, JV Asia (Japan) is a sales professional responsible for maximizing revenue and market share while prioritizing margin performance with a high-yielding corporate and agency account portfolio. This role works cross-divisionally to identify opportunities, drive quality revenue and market share growth across the US Point of Sale through strategic engagement, partner enablement, and brand representation. Success requires strong consultative account management skills that optimize customer trust and perceived value, as well as the ability to demonstrate a clear understanding of customer business objectives and tailor communication of new product and service features to meet those objectives.

Responsibilities

• Manage and grow a portfolio of Japanese corporate and agency accounts based in the US, ensuring accountable and successful portfolio performance as measured by premium revenue growth, market share, and new corporate account acquisitions (including affiliates and supply-chain).
• Drive sales actions to increase revenue and share in cooperation with Korean Air and other JV partners within a set portfolio in the US.
• Build, maintain, and manage relationships with all account stakeholders, at varying levels, up to and including C-Suites.
• Maintain sales agreements with key customers, deliver exceptional support, and identify opportunities for relationship growth.
• Evaluate performance and make data-driven recommendations to support sales development and optimize revenue potential.
• Implement B2B2C initiatives promoting SkyMiles, co-branded credit cards, and corporate travel benefits through onsite events such as Travel/Benefit Fairs, Executive Assistant Seminars, and Expatriate/Traveler Seminars.
• Develop account strategies aligned with Specialty Sales goals and customer business objectives using consultative account management approaches.
• Present Delta and its Joint Venture partners’ key sales messages to large groups, from travel counselors and corporate travel managers to leadership levels.
• Adopt an enterprise selling approach, including elevating ancillary business profiles within the portfolio (e.g., Wheels Up, Delta’s charters & private aviation sales).
• Participate in nationwide events targeting U.S.-based Japanese and TPAC JV countries’ communities.
• Liaise and represent Delta with relevant chambers of commerce, business organizations, embassies, and consulates.
• Leverage industry technology, sales platforms, and data analysis tools to identify sales opportunities and present findings to internal stakeholders through SFDC.
• Identify, resolve, and escalate customer issues while providing feedback for continuous improvement.

Requirements

• Professional proficiency in Japanese (speaking, reading, and writing) is required.
• Excellent interpersonal skills and business decision-making capabilities.
• Demonstrated ability to tailor communication of new product/service features to align with customer business goals.
• Skills in contract preparation, negotiation, and implementation.
• Ability to perform data analysis to identify and communicate sales opportunities.
• Strong written and verbal communication, time management, planning, organization, negotiation, and presentation skills.
• Ability to work independently in a virtual office and work extended hours, including nights and weekends as needed.
• Willingness to travel extensively, both domestic and international.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM tools such as Salesforce or similar platforms.
• Comfort with digital collaboration and reporting tools in a virtual office environment.
• Must be satisfactorily performing in the current role.
• This position is based in the New York metropolitan area. Candidates must reside in, or relocate to, the New York metro area as a condition of employment.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent airline sales experience.
• Recent airline sales experience.
• Deep understanding of Japanese culture and business practices.
• Experience managing Japanese corporate and agency accounts.
• Proficiency in an additional Asian language.
• Working knowledge of sales technology, CRM systems, digital reporting dashboards, and industry tools to drive efficiency and insight.

Benefits

• Competitive salary, industry-leading profit-sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Paid time off including vacation, holidays, paid personal time, maternity, and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs supporting loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program, free financial coaching, and extensive mental health resources.
• Domestic and international space-available flight privileges for employees and eligible family members.
• Worldwide partnerships to engage in community service and sustainability initiatives.
• Recognition rewards and awards through the platform Unstoppable Together.
• Business Resource Groups to connect employees with common interests, promoting inclusion and strategic perspectives.
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto/home/pet insurance, legal services, and childcare.