Safety and Security Program Manager III (100% onsite)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members. Our mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

About the role

The Safety and Security Program Manager III manages the development and administration of programs and projects that impact workplace safety compliance, emergency preparedness & response, business continuity management, threat management (internal/external), and the physical security plan & program at all L.A. Care’s facilities, including Corporate Offices and all Family/Community Resource Centers. This role manages security policies and procedures cross-functionally across the L.A. Care enterprise. Primary duties include independently performing research, analysis, operational and conceptual problem solving, building internal/external partnerships, and project planning, implementation, and monitoring. The Program Manager III works with Senior Leadership to solve complex and/or high-level issues affecting L.A. Care employees, vendors, and members. Acts as a Subject Matter Expert, serves as a resource, and mentors other staff.

Responsibilities

• Serve as a Subject Matter Expert, utilizing critical thinking and problem-solving to formulate and propose solutions for complex operational and programmatic safety and security challenges affecting the L.A. Care enterprise at downtown administrative offices and community resource centers throughout Los Angeles County.
• Independently manage the development, planning, and execution of complex projects from initial concept to implementation.
• Manage the delivery of safety and security tactical and operational programs for all employees and buildings enterprise-wide, including physical security, crisis management, and incident response. Responsibilities include access controls, alarm monitoring/response, surveillance camera systems, security breach investigations, special event security planning, and management of the emergency mass communication notification system.
• Manage applicable Environmental Health and Safety (EH&S) programs; audit program requirements and lead training for Automated Electronic Defibrillators (AED), Sharp Containers, Battery Recycling program, Injury and Illness Prevention Program (IIPP), Fire Code Regulations, maintain the enterprise Safety Data Sheets (SDS), Cal-OSHA 300 Injury log, and conduct research to create the approved workplace chemical list.
• Ensure review of existing EH&S programs and creation of new programs as necessary to improve the health and safety of employees, including specific Emergency Action Plans (EAP) for all L.A. Care locations.
• Independently manage RFP processes to negotiate, draft, and manage safety and security vendor contracts, including but not limited to alarm monitoring, security guards, video surveillance, fire sprinkler monitoring, physical access hardware/software, hazardous waste disposal, emergency food supplies, and first aid.
• Manage, in collaboration with key stakeholders, drills for compliance with safety protocols, disaster recovery, and business continuity.
• Work with local, state, and federal regulatory and law enforcement authorities to respond, manage, and resolve emergency response calls, regulatory compliance, security threats, and coordination/sharing of information.
• Work closely with internal departments for planning special events on-site or at remote locations.
• Administer compliance with applicable occupational safety laws, labor codes, rules, and regulations regarding OSHA, Cal-OSHA health and safety regulations (Title 8), Kari’s Law Section 506 of RAY BAUM’S Act for 911 calls, conduct workplace accident investigations, reporting as required by law, and implementation of corrective actions.
• Manage and implement a comprehensive enterprise-wide safety program by managing disaster recovery and business continuity programs with Compliance and IT.
• Manage enterprise emergency preparedness to respond to workplace emergencies and disasters, including fire, earthquakes, and terrorist attacks, by maintaining emergency response written procedures and recruiting, training, and overseeing floor wardens and emergency response teams.
• Develop learning objectives, create materials, and conduct employee trainings for safety and security, including First Aid, CPR/AED certification, Management of Aggressive Behavior workshops, active shooter civilian training programs, and other required trainings.
• Develop and maintain relationships with local law enforcement, industry workgroups, and community peers to remain informed of local security incidents and determine potential impact to L.A. Care property and employees, communicating to leadership as necessary.
• Apply subject expertise in evaluating business operations and processes, identify areas where solutions would improve business performance, consult across business operations, provide mentorship, and contribute specialized knowledge.
• Provide training (sourcing, process improvements, etc.) and mentor junior-level staff, department interns, etc., as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree. In lieu of a degree, equivalent education and/or experience may be considered.
• A minimum of 5 years of experience administering Occupational Safety and Health Administration (OSHA) laws and regulations; Federal, state, and local laws and regulations related to Health, Safety, and Security with 5 years of experience in training safety and security.
• Knowledge and experience in accident and incident reporting and investigation.

Skills

• Excellent written, verbal communication, and presentation skills.
• Ability to serve as a member on cross-functional implementation or team lead projects.
• Ability to collect, analyze, and recommend solutions using data or trends.
• Proficient in advanced features of MS Office, including Excel, PowerPoint, Word, MS Project, and Visio.
• Ability to lead, mentor, and coach team members.
• Strategic thinking and ability to minimize safety risk through program creation and implementation.
• Strong ability to make critical decisions to drive toward and accomplish L.A. Care’s objectives.
• Ability to create, define, and implement policies, procedures, or standards.
• Knowledge of Los Angeles County and City of Los Angeles Safety and Security Regulations.

Qualifications

• Occupational Safety & Health Manager (OSHM) – Preferred
• Certified Workplace Violence and Threat Specialist (WVTS) – Preferred
• First Aid CPR/AED Instructor – American Red Cross – Preferred
• Certification in First Aid/CPR/AED – Preferred
• Basic Life Support Instructor – American Red Cross – Preferred
• Management of Aggressive Behavior (MOAB) – Certified Instructor – Preferred
• Run, Hide, Fight – Active Shooter Civilian Trainer – Certified through LAPD – Preferred
• Bureau of Security & Investigative Services (BSIS) – Active Guard Card License – Required
• FEMA – ICS-100.B Certified – Preferred
• FEMA – ICS-200.B Certified – Preferred
• FEMA – ICS-700.A Certified – Preferred
• FEMA – ICS-100.HCB Certified – Preferred
• FEMA – ICS-907 Active Shooter – Preferred
• OSHA 10-Hour General Industry Certification – Preferred
• Active Shooter Mitigation & Defensive Tactics Certified – Preferred

Pay

Salary Range: $102,183.00 (Min.) - $132,838.00 (Mid.) - $163,492.00 (Max.)

Benefits

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental, and Vision
• Wellness Program
• Volunteer Time Off (VTO)

Schedule

• Moderate physical requirements.
• Travel to offsite locations for work.