Safety Ambassador $23/hr - Shoreline Amphitheatre (Seasonal 2026)

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role is at Shoreline Amphitheatre.

About the role

As a Safety Ambassador, you will assist with crowd management efforts and patrol the venue to ensure safety and compliance with rules. You will also guide patrons to exits in emergencies and manage crowd flows.

Responsibilities

• Responsible for the safety of patrons and employees.
• Conduct patrols of the building on a regular basis.
• Respond to all safety-related calls in a timely manner.
• Exhibit exemplary conduct and appearance while on duty.
• Manage crowd flows through various areas of the venue.
• Guide patrons to exits in an emergency.
• Identify problem attendees and how to respond once they're identified.
• Work in conjunction with Security department, medical personnel, and first responders.
• Comply with and adhere to all the department’s performance, conduct & attendance standards.
• Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
• Comply with all the legal & ethical instructions given by the Safety Supervisors on duty and the Event Safety Manager.
• Adhere to the safety ambassador department's policies and procedures.
• Aid incident report writers with report details when necessary.
• Complete all assigned tasks within the guidelines and deadlines set by the Safety Supervisors and/or the Event Safety Manager.
• Interact with patrons, vendors, and employees in a courteous and professional manner.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Ability to communicate effectively in English.
• Understanding of the rule of law and the relevant penal codes.
• Ability to represent the Safety Ambassador Department in an exemplary manner.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

Qualifications

Equal Employment Opportunity: Live Nation Entertainment is committed to providing equal employment opportunities for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Pay

The expected compensation for this position is $19.70 USD - $23.00 USD per hour. Pay is based on a number of factors including market location, qualifications, skills, and experience.