SafeHouse Server

Description

Do you have a flair for the dramatic and enjoy stepping into character to create memorable experiences? Are you energized by engaging with guests and delivering exceptional service in a fun, immersive environment? If so, SafeHouse Milwaukee is looking for an individual to join our elite team of agents and help continue our legendary spy experience.

What you will be doing:

• Welcome guests in character as SafeHouse “agents” and introduce them to the spy-themed environment
• Engage with guests to enhance the immersive SafeHouse experience
• Take food and beverage orders accurately and deliver them promptly and efficiently
• Provide friendly, attentive service to ensure exceptional guest satisfaction
• Maintain the unique spy culture and atmosphere throughout the restaurant
• Communicate effectively with fellow agents and kitchen team members to ensure smooth operations
• Maintain cleanliness and organization of assigned service areas
• Follow all service standards, safety guidelines, and operational procedures
• Aid guests with menu recommendations and answer questions about the SafeHouse experience
• Perform other duties as assigned by leadership

Position Requirements:

• Previous restaurant or guest service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-energy environment
• A positive attitude and willingness to engage with guests in a fun and interactive way
• Able to stand and walk for extended periods of time
• Flexible schedule including evenings, weekends, and holidays

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Our properties are known for their unique character, exceptional service, and memorable experiences.

Equal Opportunity Employer:

SafeHouse Milwaukee is an equal opportunity employer.