S&OP Analyst II

Dometic is a global market leader in the mobile living industry, providing high-end products for recreational vehicles, commercial passenger vehicles, and overlanding vehicles across North America, Latin America, and the Caribbean.

About the Role

The S&OP Analyst will lead and drive the Sales and Operations Planning process in a fast-paced growth environment, improving customer satisfaction and profitability. This role focuses on forecasting, demand planning, inventory planning, and the monthly S&OP cycle, requiring a self-starter with a strong drive for continuous improvement.

Responsibilities

• Lead the Sales & Operations Planning (S&OP) processes in partnership with Sales and Operations teams, reporting on progress and sharing best practices.
• Prepare data and materials for monthly S&OP meetings to facilitate decision-making over the planning horizon.
• Facilitate monthly forecasting collaboration meetings with Sales and Product Development to ensure effective sales, demand, and inventory plans, including new product launches and PIPO.
• Integrate key processes such as customer forecasts, statistical forecast models, service levels, demand/supply variability, product life cycle, and operational capacities.
• Collaborate with key customer accounts to align demand and supply, improving on-time delivery and planning visibility through optimization of Customer Supplier Portals.
• Identify gaps in supply and demand and lead mitigation strategy development with cross-functional teams.
• Develop and maintain strong relationships with Sales, Operations, and Customer Service to foster open communication and mutually agreeable solutions.
• Manage the demand plan process, producing a rolling 12-18 month estimate of future demand in units.
• Document and validate assumptions incorporated in demand and supply plans.
• Track performance metrics and analyze S&OP processes to identify opportunities and recommend improvements.
• Work closely with Procurement, Manufacturing, and Logistics/Distribution to evaluate demand/production plans against inventory, capacity, and external factors, creating mitigation actions as needed.
• Ensure clear and concise communication across teams regarding trends, promotions, drivers, and key takeaways.
• Assist sales with business planning and communicate with management on new opportunities, account performance, and operational improvements to maximize profitability.

Requirements

• Experience with multiple ERP systems and external planning software; Plex ERP and Supply Chain Planner experience a plus.
• APICS / ASCM CPIM certification.
• Experience in the outdoor, recreational, or professional products industry.
• People management experience, including strong interpersonal and leadership skills: meeting facilitation, skill sharing, training, organization, conflict management, and relationship building.
• Bilingual in English and Spanish highly preferred.

Skills

• Excellent organizational, project management, and time management skills, including multitasking, prioritization, and attention to detail.
• Knowledge of advanced data analytics tools (e.g., Power BI, Tableau) and willingness to learn new software/systems.
• Proficient in MS Office Suite.
• Ability to work collaboratively in cross-functional teams.
• Strong communication skills with senior management, peers, and colleagues.
• Proactive, self-motivated, and committed to continuous improvement.

Benefits

• Medical, Dental, and Vision Insurance.
• Employee Assistance Program (EAP).
• Disability insurance (STD/LTD).
• 401(k) with company match.
• Paid Time Off (PTO) and company-defined holidays, plus two floating holidays.
• Paid maternity/paternity leave.
• Tuition assistance.
• Membership reimbursement (wholesale club and gym).
• Employee discounts on Dometic products.
• Opportunities to make an impact in a dynamic, global environment.

Schedule

Dometic operates with a 4+1 policy: 4 days per week in the office (Elkhart, IN) and 1 day per week remotely.