S&OE Execution Lead
Alcon · Fort Worth, TX · 1 wk ago
ManagementFull-time
Responsibilities
- Own the S&OE execution cadence for a defined scope (SKU/site/market); monitor short-term supply and customer demand signals across the 0–13-week period
- Analyze and communicate week-over-week (and day-over-day as needed) changes in demand, supply, backlog, and inventory; quantify drivers and execution impacts
- Maintain and validate execution-critical data and settings (allocation rules, prioritization logic, ATP/availability assumptions, order blocks/holds, and key planning parameters) to support reliable order promising
- Partner with Customer Service, Commercial Operations, and Finance to validate near-term priorities (key customers, launches, promos), resolving order exceptions, and documenting execution decisions
- Lead daily/weekly S&OE exception reviews by identifying shortages, capacity/logistics constraints, and service risks; recommend allocations, substitutions, expedites, and recovery actions
- Cook up and coordinate with Operations, Logistics, and Distribution to align shipment plans and constraints; communicate changes quickly and ensure priorities are understood and executed
- Ensure product is positioned in the right place at the right time to fulfill customer orders by aligning inventory deployment, ship plans, and priority allocations
- Monitor and report S&OE execution KPIs (OTIF/fill rate, backlog and past-due orders, inventory availability, allocation adherence, and expedite drivers) and escalate risks with recommended actions
- Prepare clear, concise execution-ready materials for S&OE huddles (exceptions, shortages, allocations, decisions, and actions) and track follow-ups to closure
- Ensure adherence to GxP requirements by following SOPs, maintaining accurate documentation, and completing required training
- Maintain complete and compliant records to support audit readiness and regulatory expectations
- Drive continuous improvement by standardizing exception management, improving allocation/priority rules, and enhancing tools and reporting to increase S&OE effectiveness
Requirements
- Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
- The ability to fluently read, write, understand, and communicate in English
- Two years of relevant experience